ComplaintsforAppearance Plus Car Wash
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Complaint Details
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Initial Complaint
11/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 11/04/2023 my credit card was charged $30 for the next month of unlimited car washes. On 11/09/2023 I had a continuing issue with the owner about not receiving all the waxes etc that I am supposed to get with my plan. I have proof of this because I take pics as my vehicle is going through. there are 2 sets of lights near the end that are supposed to light up signifying that products are being applied. I drove back around and proceeded to tell him about the lights not coming on. He went back in really mad and returned with the hand held scanner and scanned the sticker on my windshield and said " there I just cancelled you service, go **************** and get you f---ing car washed". I usually get my car washed at least once a week so I want 3/4 of my money refunded, Which is $22.50. He has been rude to others too. I would never recommend anyone to go there. I have 2 vehicles on the plan. He only cancelled the one on my 2019 Dodge CaravanCustomer response
12/02/2023
I have not heard from the business in response to my complaint.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.