ComplaintsforWorld Gym
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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This gym has been closed, and had a string of unethical behaviors that preceded its closure. For weeks leading up to the abrupt closure, they had signs saying that they were renovating and updating the locker rooms, which is why we would see equipment moving around, but they were just slowly taking equipment out/liquidating some of their equipment. They strung members along all the way up until the day before they charge their monthly fee so members have now been charged a monthly fee at a gym they do not have access to, to a product that does not exist, which I cannot imagine is legal. The owner is unreachable and basically anonymous.Initial Complaint
12/09/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have been a member at this gym for several years. without so much as an email my rates have gone up twice in the last few months with no warning whatsoever. I have also been charged ***** for November and December with no notice as well in addition to my membership fee.The only explanation was a brief paper at the front desk that cited inflation, covid ect. There is never a manager available when I call or go to the gym after work to exercise. I have canceled my membership and disputed the charges with my credit card company. I want a refund of the two unauthorized charges and most importantly to stop this unethical buisness practice of charging paying customers extra without telling them.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.