Business ProfileforGreen Clean Maine, LLC

On January 2nd, I paid a deposit of $462.00 to Green Clean Maine for a deep cleaning of our house located at *********************************************************************. I had been given a quote of $925.00 for the deep cleaning of the first and second floors of the house. When the work was actually done on January 11th, two ladies worked from 8:30 am until 3:30 pm, but only cleaned the first floor. When I asked when they would be back to finish the job, I was told that I would have to pay more to have the second floor cleaned. I was told by ***** with the company that their quote was based on time, not the job. That was never explained to me before. She also said that I should have warned them that their crew would need more time to do the job. How was I supposed to know that? I did advise them that the house was very dirty before they started. I told ***** that they should have done a site visit to determine the condition of the house, but she said they no longer do site visits before making a quote. In this situation, the cleaners only had to clean one of three bathrooms, there was no furniture to work around, there were no carpets to clean and only part of the kitchen was in place. To top it all off, the work that was done was not done well. Even one of the contractors working in the house commented on the poor quality of the job. Despite my complaints the company proceeded to charge my credit card for $463.00, the balance of the $925.00 quote. I feel that, based on the that they only cleaned one floor and didn't do a very good job at that, Green Clean Maine should refund the $463.00 back to me.