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Better Business Bureau®
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          Additional Information

          Not BBB accredited

          Liberty Bell Moving & Storage, Inc

          View full profile

          This is a multi-location business.

          Find a Location

          Liberty Bell Moving & Storage, Inc has 12 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Liberty Bell Moving & Storage, Inc

              422 1/2 Fore St. Unit 1 Portland, ME 04101-4027

            • Liberty Bell Moving & Storage, Inc

              230 Bomarc Road Bangor, ME 04401-2655

            • Liberty Bell Moving & Storage, Inc

              9 Green Street Ste 11 Augusta, ME 04330-7451

            • Liberty Bell Moving & Storage

              30 Chase Ave Conway, NH 03818-6102

            • Liberty Bell Moving & Storage, Inc

              1727 Hotel Rd Auburn, ME 04210-3622

            Headquarters
            422 1/2 Fore St. Unit 1, Portland, ME 04101-4027
            Email this Business
            BBB File Opened:
            3/5/2009
            Years in Business:
            16
            Business Started:
            8/1/2008
            Business Incorporated:
            1/20/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1846942 for this business, issued by United States Department of Transportation

            These agencies may include:

            United States Department of Transportation

            1200 New Jersey Ave, SE

            Washington DC 20590

            http://www.dot.gov/

            Type of Entity:
            Corporation
            Number of Employees:
            6
            Business Management
            • Mr. Kevin Finkenaur, Owner
            Contact Information

            Principal

            • Mr. Kevin Finkenaur, Owner

            Customer Contact

            • Mr. Kevin Finkenaur, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Additional Business Information
            Additional Info

            It has come to BBB’s attention that Liberty Bell Moving & Storage, Inc. has a non-disparagement clause on its consumer contract that prohibits customers from filing complaints or posting negative reviews as a result of a marketplace interaction. Such practices are prohibited and BBB does not withdraw complaints under these circumstances. Consent to post the text of a complaint is solely at the discretion of the customer.

            As of 12/7/2021 the business’ clause, which is found in its contract, states: - “By electronically signing this OFS, If you opted for less expensive hourly or non bindingpricing. You must understand that we’re do the ing this move site unseen and are not guaranteeing that we will be able to honor the exact load date noted on the OFS. While it is ALWAYS our intention to honor date(S) noted on the OFS, sometimes due to FMCSA drive time regulations beyond our control, this is not always possible. Therefore, you or anyone affiliated with you agree to not post ANY NEGATIVE REVIEWS against Liberty Bell Moving & Storage whatsoever. Any bad reviews posted against Liberty Bell Moving & Storage on any social media platform or review sites will be deemed false and defamatory thus making the signer of this document liable in court for punitive damages. Also, a $1000 defamationmanagement fee will be added to the cost of the move if negative reviews are not removed after 3 days from being posted. You will be notified of this from [email protected]. This stipulation does not apply for Binding estimates where a pre move walk thru has been conducted, and a date guarantee surcharge added to the binding estimate.”

            While BBB continues to accept and report complaints against Liberty Bell Moving & Storage, Inc. and fulfill its responsibility to inform businesses of communications from its customers, this business has indicated to BBB that it will not work to resolve customer disputes through BBB

            Additional Info
            More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more.
            Serving Area
            • Androscoggin County, ME
            • Aroostook County, ME
            • Cumberland County, ME
            • Franklin County, ME
            • Hancock County, ME
            • Kennebec County, ME
            • Knox County, ME
            • Lincoln County, ME
            • Oxford County, ME
            • Penobscot County, ME
            • Piscataquis County, ME
            • Sagadahoc County, ME
            • Somerset County, ME
            • Waldo County, ME
            • Washington County, ME
            • York County, ME
            Service Type
            Products and Services
            Moving Boxes , Packing supplies
            Payment Methods
            • Cash
            • Check
            • Credit Card
            • Debit Card
            • American Express
            • Discover
            • MasterCard
            • PayPal
            • Visa
            Referral Assistance
            • Maine Division - Federal Motor Carrier Safety Administration
              Edmund S. Muskie Federal Building
              Augusta ME 04330
              Phone Number: 207-622-8358
              Fax Number: 207-622-8477
              http://www.fmcsa.dot.gov/
            • Massachusetts Division - Federal Motor Carrier Safety Administration
              50 Mall Road
              Burlington MA 01803
              Phone Number: 781-425-3210; 800-832-5660
              Fax Number: 781-425-3225
              http://www.fmcsa.dot.gov
            • Rhode Island Division - Federal Motor Carrier Safety Administration
              20 Risho Avenue, Suite E
              East Providence RI 02914
              Phone Number: 401-431-6010
              Fax Number: 401-431-6019
              http://www.fmcsa.dot.gov/
            • Vermont Division - Federal Motor Carrier Safety Administration
              87 State Street, Room 305
              Montpelier VT 05601
              Phone Number: 802-828-4480
              Fax Number: 802-828-4581
              http://www.fmcsa.dot.gov/

            Alert

            See What BBB Reports On

            Government Action: BBB reports on known government actions involving business’ marketplace conduct:

            Maine Attorney General's Offce vs. Liberty Bell Moving & Storage, Inc.
            As of January 24,2023, the Office of the Attorney General has entered into an agreement with Liberty Bell Moving and Storage Inc., and its owner, Kevin Finkenaur, after an OAG investigation found the company in violation of the federal Consumer Review Fairness Act, the Maine Unfair Trade Practices Act, and regulations for businesses that engage in interstate moving operations.

            Contact Information

            422 1/2 Fore St. Unit 1

            Portland, ME 04101-4027

            Get Directions
            Visit Website
            Email this Business
            (207) 890-7475

            Accreditation

            This business is not BBB Accredited

            Years in Business: 16

            BBB Rating

            B-

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.