ComplaintsforCoggins Rd Auto Repair
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/07/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
3/30/23 Estimate was $780 and 4 days or so; ended up 10 days and $1100 on a differential repair. The job is not hard and can be done in two days if diligent. The kicker is he didnt fix it. Sent me out of there with ZERO done; same problem, maybe a little worse. Wasted 10 days. Then called me angry for a bad FB review. As of 4/4/23 the entire rear axel needs to be replaced because Coggins failed to reassemble the shims with the correct measurements destroying the ring gear and all purchased parts. So the $1100+$400 for the used rear end and $400 for labor as I have found a real mechanic. So the $1900 can be made payable to my name and address. -regardsInitial Complaint
06/08/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In April of 2022 I took my truck to Coggins to have my transmission replaced. I spent $934.47 to have my old transmission taken out and a working one put in. When I was driving my truck home from Coggins, after a couple of miles my transmission blew. I checked the transmission oil level and found that it was empty. When I called Coggins, the owner told me there was nothing he could do and used profanity at me before hanging up.Customer response
06/19/2022
I have not heard from the business in response to my complaint.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.