ComplaintsforWilson Photography
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Complaint Details
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Initial Complaint
08/27/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I purchased a photo booth 2/28/2021 for our wedding 8/20/2022. I filled out a contract, spoke to the owners (******* and *************************************) and they also had a website. I found them through ******** where they were promoting a deal for 3 hours for $525. They never showed for the event and when I reached out the email was no longer available and the phone number went to ******* wilson-the information I was provided was Wilson Photography ****************************************** ************** I never received any follow up about why they were not at the event. I did see online others have been scammed and robbed by this company as well.Customer response
09/07/2022
I have not heard from the business in response to my complaint. I called and left VM and emailed and heard nothing back. I have heard from other customers the same experience happened where the company took their money and never showed day of the event. This company needs to be held responsible and I would like a refund for the service I never received.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.