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Find a Location

Maine Veterinary Medical Center has 1 locations, listed below.

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    Business ProfileforMaine Veterinary Medical Center

    Animal Hospital

    At-a-glance

    Customer Reviews

    3.58/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Animal Neurological Clinic is a medical facility for animals. The company was established and incorporated in 1993 in Maine. The company has 10 employees. Dr. Alan D. Potthoff is the President of the company. Mrs. Kathryn E. Jordahl and Ms. Nancy J. Waye are the Licensed Veterinary Technicians. Any questions or problems should be directed to the attention of Dr. Potthoff.

    Business Details

    Location of This Business
    1500 Technology Way, Scarborough, ME 04074-7648
    BBB File Opened:
    1/1/1993
    Years in Business:
    31
    Business Started:
    1/1/1993
    Business Incorporated:
    4/1/1996
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • Maine Veterinary Referral Center, P.A.
    Business Management
    • Dr. Alan D. Potthoff, Owner
    Contact Information

    Principal

    • Dr. Alan D. Potthoff, Owner

    Customer Contact

    • Mr. Niel Nielson, Manager
    Additional Contact Information

    Fax Numbers

    • (207) 885-1293
      Other Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    19 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Courtney B

    1 star

    06/13/2023

    DO NOT bring your ******** thinking that they will be able to provide you with answers during times of emergency. My dog, Hippo, was brought in with GI issues, which lead to ultrasounds/X-rays and an exploratory abdomen surgery. Something happened during surgery which lead to him bleeding internally and not being discovered until 12 hours later, resulting in blood transfusions, and another exploratory surgery to see where the bleeding was coming from less than 24 hours after the first surgery. All while the ** doctor in charge kept saying it was costing life changing money and we needed to make a decision. No answers as to why he was bleeding. No answers as to why he went downhill after dropping him off in their care. Ultimately he ended up having a neurological episode most likely from infection, which resulted in us making the heart breaking decision to say goodbye and send him to heaven so he wouldnt suffer and/or have another. $25,000 later we have zero answers as to what happened. If you have brought your ******** in the past, request records because youll be appalled to find out they dont do the bare minimum to save your pet. Im so thankful I have dug into what was done while he was there because I can clearly see the lack of care that he had. No antibiotics were given because they dont provide such until there is a reason (valid), however lab work isnt sufficient enough in there eyes as reason, nor is there any indicated record of other lab tests for bacteria cultures. DO NOT DO NOT DO NOT trust them. Do I think they want whats best? Probably. Do I think they assume the worst and test for causes that end up wasting time when they could treat with the basics, yup. Money hungry, no compassion, and down right disgusting company within the emergency vet side. Save your money and your heart ache. #JusticeforHippo

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