Customer ReviewsforHannaford Supermarkets

In an effort to save some money (near impossible at Hannaford's anyway) I opted to try your private label dishwasher detergent and a private label spray cleaner. This dishwasher detergent is SO thin that it runs tight out of the compartment in the dishwasher and your spray cleaner sprayer sprays bleach all over the place because, except where you are aiming (and yes, I know how to use it) it is garbage. Could you please at least make an effort to make quality private label stuff and if you insist on selling garbage, at least charge reasonably for it. Your prices are outrageous and the quality of your Hannaford brand merchandise is terrible. You have officially lost a customer forever. Also how do you get off charging $11.99 for the same sized container of willow **** chicken salad that I bought at Market Basket for $4.99. You folks are crooks. I look forward to waving at every Hannaford's I pass on my way to Market Basket. Thank you.

On July 10, I was harassed by a young male employee for using an electric cart. I was informed by the employee that it was not to be taken outside for any reason.I am paralyzed on my right side and have no way to get to my car without the cart. I think that is wrong to tell someone not to use a cart to access their car. It left a bad taste in my mouth.

Hannaford advertises Sea scallops @ $12 off Total misrepresentation The scallops they have on sale are not the best in the ****************** U10 These are off market From ************?Or *****?Totally false advertising!

My son and I have tried to buy some groceries two times in a row . Both time Instacart failed to deliver to the right door . We are both disabled and we have tried buying them with food stamps . It said it was paid . The first time they gave us a refund . But now this time they refuse to pay us a refund and re deliver our groceries . They claim to have had delivered to our door , They sent us a picture of the groceries at the wrong door . We live in ************ and the email shows it was delivered to ******************************* ************** . That goes to prove they delivered to the wrong address .

I stopped into Hannaford Supermarket (store *****) today (April 24) around 2:41 p.m. to pick up a few items. According to my ticket I was at register 004, cashier 0220. I was standing behind a woman, who I thought had finished her transaction so I proceeded to type my rewards phone number (got the zip code and first 3 letters in) when the cashier started screerching at me. I was so startled by the loudness and tone of her voice that I stopped typing and just stared at her. When I realized that she was making reference to the customer that she was waiting on I immediately apologized saying "I'm so sorry, I thought you were finished," but she kept on talking in an agitated, loud tone of voice. Perhaps since I am a senior citizen I don't pay enough attention to the little things in life, but that was no reason for the cashier to make me feel inept. As a result, I selected to hold my piece until now. I felt humiliated. It saddens me that some people just don't know how to handle themselves in public. A kind, "I'm sorry Ms., I am still waiting on the customer in front of you," is all she had to say. I'm not trying to get anyone fired, but this most certainly has cast a negative impression of my shopping experience at Hannaford.

I am so frustrated and disappointed with the poor produce I pay good money for at Hannaford and it is inedible. This isn't the first, second or third time as well. I have stated this issue in every rewards survey I have submitted. Nothing changes. It is a large variety of items: lettuce, tomatos, cukes, celery, grapes, green peppers. They are soft, wilting, rotted through or in a container that you can't open to see how the produce is. I throw out so many products every week. I then have to shop elsewhere and spend more money that I really don't have to rebuy items. I know businesses need to make money but please take the produce away so people aren't stuck with it. I'm very seriously thinking about switching to another market to do my weekly grocery shopping.

I recently went to Hannaford near ****** ** with my daughter. After the cashier rang up the order your system prevented her from using WIC, Food Stamps, gift cards debit card, and clipped coupons saying that the $500 plus order did not qualify to use coupons with WIC or with Food Stamps. Help me to understand why someone on a tight budget is prevented from using various payment methods at Hannaford for an order over $500. Not only was this extremely embarassing, but it was inappropriate. It should not matter to Hannaford the method of payment and Hannaford should not prevent someone from using their reward points or coupons because they use public assistance. I would like to know why this happened. This is not the first time this gas happened by their cash register. Help me understand Hannaford's exclusionary policy on coupon usage for poor customers.

I was making a purchase and discovered that the frozen dinner Item I was buying was being taxed. I knew that it should not be taxed so I told a staff member who told me all food had tax. I explained that only certain foods are taxed and not all and I then asked them to ask a member of management. The staff member went to another person and he told me that the item was considered a prepared food so it was taxed. I was being taxed 8% which is the State tax for prepared foods like pizza or pre-made sandwiches. Knowing that this was not correct I chose not to purchase the item. I then contacted the ***** special tax division to confirm that I was correct. I gave them the information for the store and they did not seem very concerned. I then contacted Hannaford and spoke with a Manager. The Manager informed me that they discovered several items that were being taxed that should not have been. They said it was not something they could correct at store level and were trying to get it corrected. I have to wonder if every Hannaford has been doing this in ***** and just how much money the consumers have lost over time.

The produce section of this Hannafords is deplorable. The foods look like theyre thrown into the displays. The broccoli today was rotten - every single head. The lemons were rotting. The asparagus was old. The grapes were filthy. Nothing looks fresh or well cared for. Also, the attitude of the produce section employees is laziness and carelessness. This store is the worst Hannafords weve ever shopped at. Its our local store but well start going elsewhere.