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          NorDx has 1 locations, listed below.

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            • NorDx

              102 Campus Dr Scarborough, ME 04074-9692

            Business ProfileNorDx

            Laboratory Testing

            Contact Information

            102 Campus Dr

            Scarborough, ME 04074-9692

            Get Directions
            Visit Website
            (207) 396-7800

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            NORDX is engaged in laboratory testing. The company was established and incorporated in Maine in 1997. They employ over 400 people. Mr. Stan Schofield is the CEO of the Company and Mr. J. Joseph Fiore is the COO. Any questions or problems should be directed to Mr. Frank Vonasek, Director of Customer Relations.

            Business Details

            Location of This Business
            102 Campus Dr, Scarborough, ME 04074-9692
            BBB File Opened:
            8/2/2005
            Years in Business:
            27
            Business Started:
            1/1/1997
            Business Incorporated:
            1/1/1997
            Type of Entity:
            Corporation
            Number of Employees:
            400
            Business Management
            • Mr. Stan Schofield, C.E.O.
            Contact Information

            Principal

            • Mr. Stan Schofield, C.E.O.

            Customer Contact

            • Ms. Sandy Larlee, Customer Service Representative
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/30/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Nordx Laboratory and Maine Health ************************ in *********, ***** charged me $179.08 for a routine urine sample on 2.22.23. This was part of my regular well-check exam. I was sent upstairs from the doctor's ****** to Nordx to give the sample. This was not my regular doctor and this was an unusual request. I had no way of knowing this sample (already part of my exam) would cost $179.08. This is absolutely ridiculous and deceptive, and they are not rectifying their mistake. It was submitted to my insurance as a separate visit and normally I am only required to pay $15.00. This is an expense that should not go toward my deductible. Anthem was simply responding to the order and it was Maine Health who is at fault for the incorrect order and cost. I will do whatever is needed on my end to help expedite this process of negating the fraudulent bill.Thank you for any help and guidance you can provide.************************** 317-6419
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Lynn K

            07/19/2022

            Made to work a holiday with 2 days notice, putting me in overtime and not getting an additional day off. Made to work "on call" 4 hours over my shift with only 30 min notice. Then terminated when I was threatened by a patient and unsupported per "nordx policy"

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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