Business ProfileforPin Straight

On 5/25/2024, I was walking in the **************, **********, when I was stopped by a girl named ****, at Pin Straight. **** did a demonstration on me with the straight iron. When doing the demonstration, the steam came off my hair and the hair was hot to the touch and gave a nice hair straighten. I was impressed and very happy with the results. She first started off with a $400.00 price and I negotiated down to $150.00. The next day, I went to use the straightener and I noticed immediately that this was not the same product. The straightener did not get as hot, and it did not give the result that I had during the demonstration. I am told that there is no refunds with this product, and only exchanges. How is this legal? They clearly are not selling the same product they are demonstrating. Tonight, I went to the internet to see reviews of this product and found that people are saying the very same thing I have found. I would like my money back as they are performing a scam, in selling people a tool they are clearly not using. I find this illegal of taking peoples money while performing this scam. They clearly do no returns as they dont stand behind their product as they know everyone would return their item.