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ComplaintsforMidcoast Moving Solutions
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Complaint Details
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Initial Complaint
09/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Midcoast Moving Solutions to move my possessions from ***************, ***** to ********, ********** on September 4, 2023. They sent a charge for this in an email , for $7500.00 back in late July ,The contents of the truck arrived on September 10th I paid them an extra $ *******. as a bonus. Upon checking the furniture the next day, September 11th, I found that ALL of the furniture was damaged and much of it is antique..Tables, chairs and benches as well as tables were gouged and scraped.Most of the upholstered chairs were punctured and the legs scraped.Some of The art works in a 10 drawer flat file were torn and all wrinkled up. I masking for damages only for the furniture.I ask $8500.00 in damagesBusiness response
09/25/2023
Hello *********,
You have registered your complaint against ***** Trust for *********** home of the ************** Herald. I'm so sorry to hear about your furniture and belongings! Would you mind marking this complaint as resolved against ***** Trust for Local News? I do hope you can resolve your issue with the moving company involved.
Best Regards,
Teela
Circulation Manager
***** Trust for Local News
************** Herald, ***************** Morning Sentinel
Customer response
09/25/2023
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
FAQ
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Regards,**************;
Customer response
10/15/2023
I have not heard from the business in response to my complaint.Please help me to recover my files. and the blanket chest
I have also discovered that a valuable porcelain ******* lamp is missing.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.