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ComplaintsforMainely Roofing And Siding
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Complaint Details
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Initial Complaint
08/27/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I had this company come look at my roof. They did a small repair and told me the entire roof needed replacing. I gave a deposit based on their estimate of June 2, 2021. I was given a start date of 7/5/21, the day came and went and I had to chase down the owner. I was given another date of 8/25-8/27/21 and I find myself chasing them again. I had to take a loan out for this work and it's been 3 months with nothing started.The signature on the estimate is NOT my signature. I did NOT sign an agreement of any kind stipulating that deposits were non-refundable, nor would I have done so. This isn't a contract, I never received a contract and I never signed anything - digitally or otherwise.I would like my refund back at this point but cannot get them to return my calls/texts.Customer response
09/07/2021
I have not heard from the business in response to my complaint.
I left the text above because while I have heard from the company, they have not resolved the issue. And there's not an option for that. I have attached the email string, along with the text and FB messages I received from the company telling me I would not receive a refund as deposits are non-refundable and that I'd "signed" a contract.
I did NOT sign a contract. A) that is an estimate. B) that second page was NOT attached when sent to me - it's a file that utilizes a "Joist" application that does NOT allow for signatures - online or otherwise. And C) the owner used MS **** script font to "sign" my name (and misspelled it while they were at it).
The documents in the attached PDF have also been turned over to the County Court, my lawyer, and the District Attorney who is now collecting complaints against this company/owner for home-repair fraud.
I have no doubts I've lost my down payment but I feel others need to be warned off from doing any kind of business with this man to save them the same outcome.
Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.