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Find a Location

U.S.A. Inn has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U.S.A. Inn

      1017 Post Rd Wells, ME 04090

    • U.S.A. Inn

      RR3 PO BOX 506 Wells, ME 04090

    Business ProfileforU.S.A. Inn

    Hotels
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    U.S.A. Inn is a motel offering 42 units, each equipped with two double beds, air conditioning, color cable television, in room direct dial phones, refrigerators, microwaves, tub and shower, and wall to wall carpet. Full maid service is available. Each room is protected with a sprinkler and smoke detector. The motel is opened April to the end of October. The business was established and incorporated in 1986 in Maine. Mr. Kenneth Crepeau is the Owner. Mr. Fern Jalbert is the General Manager. Any questions or problems should be directed to the attention of Mr. Jalbert. Cancellations: 10 days prior to confirmed arrival date receive full refund less $10 cancellation fee. If cancellation is less than ten days prior, every effort will be made to re-rent room. Customer will receive difference between deposit and re-rent or vacant cost less $10 cancellation fee.

    Business Details

    This is a multi-location business.

    Find a Location

    U.S.A. Inn has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U.S.A. Inn

        1017 Post Rd Wells, ME 04090

      • U.S.A. Inn

        RR3 PO BOX 506 Wells, ME 04090

      Location of This Business
      1017 Post Rd, Wells, ME 04090
      BBB File Opened:
      9/17/1993
      Years in Business:
      38
      Business Started:
      1/1/1986
      Number of Employees:
      3
      Business Management
      • Mr. Kenneth Crepeau, Owner
      Contact Information

      Principal

      • Mr. Kenneth Crepeau, Owner

      Industry Tip

      BBB Tip: Traveling soon? Shop smart when booking a hotel room

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Myself and my mother checked into a the hotel which was not the same building it shows online, upon going into the room to set our belongings down on the table beside the bed and c*** roaches started crawling out. I tried to contact management through the number and got no answer. We were unable to sleep in the bed due to not being properly cleaned. In the morning I had brought the cockroaches id killed to the office manager, he told me prove it. I then said I'd taken pictures, he said he'd call management. I then said I needed to **************. He then refused to give me the container back of c*** roaches said he walked begind the building an threw it away which was a lie and told me to leave and management would call me, but that I needed to prove they come from the room and leave the property.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      James W

      1 star

      05/21/2022

      They told us if smoke detectors go off or carbon monoxide detectors go off mto call front desk not 911. Now they are shut down and will probably lose lodging license.. new owners really sent this business downhill

      Local BBB

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