ComplaintsforUnparalleled Roofing, LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The roof was installed in 2019 with an indicated warrantly on product and labor. My house has since been experiencing leaking through the upstairs ceiling and walls. I need the roof looked at the sealed or replaced as there is impending damage that will continue to become a problem.Customer response
01/13/2024
I have not heard from the business in response to my complaint.Business response
01/19/2024
Im sorry that you are having some leaks in need of repair on your roof and definitely want to get out there to access the issue and take care of the problem. I suffered a bad accident over thanksgiving and broke multiple bones so have fallen a little behind. Im a small company and dont have much for man power so Im doing the best *********** trying to come up with a plan to get this resolved. Thank you for your patience.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.