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Find a Location

Dirigo Motors has 1 locations, listed below.

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    Business ProfileforDirigo Motors

    Loans

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Dirigo Motors is engaged in financing automobile loans. The firm was established in 1986 in Maine. Mr. Richard Nest is the Owner, and any questions or problems should be directed to his attention.

    Business Details

    Location of This Business
    85 Augusta Rockland Rd, Windsor, ME 04363-3610
    BBB File Opened:
    1/1/1986
    Years in Business:
    38
    Business Started:
    9/11/1985
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Michael Shea, Owner
    Contact Information

    Customer Contact

    • Mr. Michael Shea, Owner

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My son found this truck online we went to look at it on 10/9 got a purchase order and called the bank on 10/10 got a bank check and went back to Dirigo that afternoon after work. My husband said he thought he felt something on the drive home (51 miles) on Friday 10/13 my son called saying he was hoping to make it to the local garage we use in Gray because the truck was acting up. The owner of the garage stated that he felt the transmission was going. Took it for a test drive said it was impossible to drive it in DRIVE so he put it in MANUAL that was the only way to drive it. He also stated that the transmission fluid has a burning smell. I called Dirigo after my son got home and took me strong the block so I could explain what it was doing. I stated that weve had the trick for three days and that I want a refund they can have their truck back!! **** is the one I was talking with and he refused to buy the truck back. After a lengthy conversation with my son and husband we decided to call them Saturday 10/14 to ask them to fix the truck! I spoke with **** this time and he was all about fixing it, I told him we would get it towed there to prevent any further damage! **** said they would diagnose the truck Monday 10/16. I called Monday about **** left a message, **** called back about 330 stating hes driven it about 30 miles and the truck has nothing wrong with it, that it didnt do anything that I stated other then one hitchso they put shimmy shake into the truck. We were advised to pick up the truck, within the miles of their lot the truck started doing exactly what it had done before
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris P

    2 stars

    12/07/2022

    If you buy a car from **** make sure you check every detail with a checklist. He wont fix anything unless its inspectable and he has no problem selling you a car at an overprice with hidden problems you will have to pay for. For example ours had a water leak we didnt notice that I had to fix myself. Btw he will say it just has a little patina thats code for quite *****. Also read your rights under lemon law before you engage. Remember you can return the car within the first 24 hours if you find hidden problems, after that, you will need to prove that inspectable issues were not dealt with and you have to give them a chance to fix. **** will do just the bare minimum so that he is not required to refund you. Anything not inspectable he will not address. Over all a bad experience for us but we were able to fix some of the issues ourselves and came out ok but not because he is above board. If I had to sun it ** in one word Id say sketchybring a checklist and *********** examine the auto as much as possible to look for problems that are not inspectable such as leak. If your car is moist and moldy its not much fun and **** could care less about you except for how much he can do you for.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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