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Complaint Details
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Initial Complaint
02/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Started off very professional, made everything sound great. **** is a very kind businessman. Paid $240 for what was supposed to be a full detail with seats removed. He did not remove the seats. However, when I received the car back it smelt like cigarette smoke, the headliner was not cleaned, and there was dirt, and dog hair on the seats still. He did not respond with a date or time to fix it only with an "okay". He did not fix it nor return any of my money. He said if I posted a bad review he would just delete it. Very disappointed.Business response
03/28/2024
Hello:
This complaint is fake. We're the number one auto detailing company is the county and this complaint is fake/untrue.
Thank you,
**** ********
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.