Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brown & Sons Roofing & Siding Company has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer ReviewsforBrown & Sons Roofing & Siding Company

    Roofing Contractors
    View Business profile
    View Business profileRevoked BBB accredited business

    Star rating
    10 word minimum.

    You can use up to 2000 characters

    Provide Your Information to Leave a Review

    Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

    All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

    This is automatically determined using your first name and first initial of your last name.
    How would you like to confirm your review?
    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Verify your phone number

    Enter the 6 digit code sent to the phone number ending in undefined

    If you have not received a code within 2 minutes, you can re-send it.

    15 Customer Reviews

    Sort By
    • Date
    • Highest Rating
    • Lowest Rating
    • Review from Leah T

      5 stars

      07/02/2024

      ***** and his crew did a fantastic job with our roof and we love how it turned out. They went above and beyond and removed some old satalites for us and a few other odds and ends. They did a great job of cleaning up at the end of the day and were good at communicating with us throughout the job.
    • Review from Stacy O

      5 stars

      04/15/2024

      Our new roof is beautiful. The crew was pleasant, attentive, knowledgeable, and the quality of service and workmanship was outstanding.

      Brown & Sons Roofing & Siding Company Response

      04/25/2024

      Thank you for leaving us a positive review! Its wonderful to hear were on the right track! Thank you for supporting our business!
    • Review from Adam J

      5 stars

      03/17/2024

      Great company. Friendly and very easy to work with. We chose them for our roof based on local recommendations and are very glad we did. Brown and Sons did an excellent job with our roof and have been very easy to get ahold of since for any questions we have had.

      Brown & Sons Roofing & Siding Company Response

      04/25/2024

      Thank you for taking the time to leave us a positive review. Its so encouraging to hear back from happy clients! We appreciate you!
    • Review from Dorothy B

      1 star

      10/25/2023

      Worst company that Thistle ve ever dealt with!!! This company will take your money and won't delivered as promised. They don't update you on delays and won't even return your calls when you try to find out what's going on. They have had my deposit for SIX months. At this point, I have NO faith in their abilities.
    • Review from Jim & Judy P

      5 stars

      07/07/2023

      Knowledgeable of process to remove old and place down new shingles ! Satisfied with crew chief's leadership ability and sincere with giving satisfaction to the completed job. Hard work ethic and whole team effort to complete on timely basis !! Thank You ! We loved seeing Crew Chief and team helping one another in a smooth motion! *** * **** ** 
    • Review from Carol E

      5 stars

      11/28/2022

      We had a wonderful experience with this company. From the estimate by Jerome Sr, the follow up by Jerome Jr and Zachary the whole experience was easy and seamless. The roofing crew came in, I think under Zachary, and did the job in one day, tear off, repairs, installation and clean up. Then Miguel and Keegan came in and did the windows. They were friendly, polite and professional. Even when they found there was extra work that needs to be done on the windows, they completed it with no delays. Then we spoke with Andrea in the office to complete everything and even with the extra work they had to do the price was fair and reasonable. I will recommend this company to friends and family. Thank you so much for the great job.
    • Review from henry & lana m

      5 stars

      11/10/2022

      excellent job great crew good clean up we would recommend
    • Review from Peggy G

      1 star

      08/09/2022

      Worst choice ever. Took 13 months for siding job. Every excuse in the book and every was “we’ll be done in 2 weeks”. Horrible job that took 2 repair crews to fix mistakes. Absolutely poor communication until they want paid. I would never recommend them. Only good at gabbing to distract you. I would really had given zero stars. DO NOT RECOMMEND!!! I have many pictures to prove it.

      Brown & Sons Roofing & Siding Company Response

      08/24/2022

      You were informed every step of the way, That ***** our primary sider for the past ten years lost his sister and Nephew in an Automobile accident last year and was no longer able to perform the job. That we were actively searching for a new Siding crew and would be hiring new Siders but couldn’t possibly know their skill level until we had them working on a project to which you agreed for us to proceed. You were also informed that one of the owners and primary job managers significant other was in the hospital and that the prognosis was not good, so he was with her in the hospital 75% of the time while still doing his best to manage said jobs – She passed in March. We went through a few siders or supposed siders during your project, and you were informed as changes happened. You were offered and accepted a 10% discount for the additional time and your patience which you accepted. Once we secured a well trained and competent sider your project was reviewed with you and brought to an acceptable finish - As anyone knows in our current economy finding competent Reliable workers is extremely difficult and we apologize for the Time frame of the project, but you were actively involved and in agreement up until such time as completion.
    • Review from Mary S

      2 stars

      04/23/2022

      We hired Brown & Sons Roofing to do a simple garage roof repair. They only had to repair 1 sheet of plywood, shingles, gutter, downspout and aluminum fascia. What was supposed to be a 1 day job, turned into a 3 day job. Was told it would be one day and would like payment when completed that day. Was told they would bring everything, garage has a black roof, they brought light grey shingles, my BIL was there and said it was ok to use the grey as he thought it would delay the job being completed, they continued, he had to leave for work. He came back a few hours later only to find they were gone and the job was not completed. I called them, informed the the job was not completed around 3pm on the 1st day, was told they would be back to finish before the end of the day. Stopped back by around 8pm, only to find no one showed up to finish. 2nd day they said they would be back to finish the job, so the BIL went back over to check on the job only to find the gutter was finally on but the cleanup was never done. They left the wood from the roof, shingles and gutter in a pile, so we did not pay yet, was part of the job. They were called and asked to please finish the job, just needed to do the cleanup and we would make a payment. So again my BIL drove over there a 3rd day (40 minute drive one way) to verify they did clean up. It was cleaned up and the company was paid. Moving forward 2 to 3 weeks (April 15th), big wind storm which then blew off the fascia board covering, it appears as if it was never nailed in. We called them to go back and fix this as it was their mistake on April 16th, again on the 18th and finally got a reply that they would be back right away to fix. As of April 23, the repair has not been done. We drove over 200+ miles to check on this. I definitely would not recommend using them, they sounded like a responsible company when I had them come out to quote but now I regret hiring them. Not sure how many calls we will make before they finally fix it.
    • Review from Jennifer P

      5 stars

      04/22/2022

      I had a few roofing estimates and settled with Brown Sons to do the work. So glad I made the right choice. Knowledgeable, Friendly, Polite, easy to deal with. James was in charge of his crew and well respected by the workmen. Couldn't have gone better and the roof looks straight and fantastic! They get along so well and are very skilled. Still have not found a nail in any of my gardens. Fantastic clean up too!!

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.