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Find a Location

Union Truck Tire Services, LLC has 1 locations, listed below.

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    Business ProfileforUnion Truck Tire Services, LLC

    Truck Repair

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    308 Jackson Plaza, Ann Arbor, MI 48103
    BBB File Opened:
    3/31/2022
    Years in Business:
    20
    Business Started:
    12/30/2003
    Business Management
    • Nicholas Didonato, Resident Agent
    Contact Information

    Principal

    • Nicholas Didonato, Resident Agent

    Customer Contact

    • Nicholas Didonato, Resident Agent

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/08/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On August 8, 2022 my wife was taking advantage of an overcharged by this shop. Only a hand written receipt with no direct information toward costing of the tire and the service is rendered. Also an overcharged cost of the amount of taxes given the state 6% tax. $10 disposal $190 for tire with no description and the tire sold usually runs ****** from any vendor I can find yet $190 was charged. And $90 for equipment yet the tire was brought to the shop and no other work was done other than changing the tire on the rim. The shop owner texted me indirectly admitting that he overcharged because my wife is a nurse. She was stranded without a spare tire and this shop was the only open shop in town. Also the address of the business is fake online and the real address is **************************************************************** and the number for the shop owner messaging me was *************

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gina W

    1 star

    06/06/2023

    We broke down 2.5 hours from home- our tire came off and we needed bolts pounded out of the drum. I called these guys around 9:30pm and was told 1-2 hours before arrival. They finally made it by 12:30 am. New wheel and tire, new lugnuts and new hub was disgusted that it would be **** dollars per his verbal quote. But we were out of options and stranded. So we were just going to eat it. He did tell Me he would try to get the amount down- that it is super easy like making a pizza and not to worry. When his guy who did all the work, came to collect, he said *******. I flipped out. I threatened to call the cops because they said if we had any issues to call them. The owner changed his tune real quick and went back to the original ****.00. His invoice is below. Mind you I called at 9:30, but was charged a ****** surcharge for it being between **** am. ***** for gas when the shop was 12 minutes from where we were stranded. You can see the rest of the extortion in the pic. This man (*** the owner) is a *****. He will take full advantage of you if given the chance. He also texted me and his driver afterwards, complementing how he handled the illogical broke a** Screen shots below. The blacked out one was from his driver who doesnt probably want his personal cell posted in here. The owners cell is the main number. According to another review, they also do business as ************ Semi Truck Repair, and All American *********************************

    Local BBB

    BBB of Detroit & Eastern Michigan

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