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Find a Location

Aspen Dental has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aspen Dental

      6385 B Dr N Battle Creek, MI 49014-7573

    • Aspen Dental

      1817 M 139 Benton Harbor, MI 49022-6103

    • Aspen Dental

      6714 S Westnedge Ave Portage, MI 49002-3538

    Business ProfileforAspen Dental

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Aspen Dental has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aspen Dental

        6385 B Dr N Battle Creek, MI 49014-7573

      • Aspen Dental

        1817 M 139 Benton Harbor, MI 49022-6103

      • Aspen Dental

        6714 S Westnedge Ave Portage, MI 49002-3538

      Location of This Business
      6385 B Dr N, Battle Creek, MI 49014-7573
      BBB File Opened:
      1/26/2016
      Years in Business:
      14
      Business Started:
      6/1/2010
      Business Incorporated:
      3/26/2010
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Ace Dental, PLLC
      Business Management
      • Dr. Ryan Halbower, Owner
      Contact Information

      Principal

      • Ms. Jane Catchpole, Senior Manager

      Customer Contact

      • Ms. Jane Catchpole, Senior Manager
      • Dr. Ryan Halbower, Owner
      Additional Contact Information

      Fax Numbers

      • (315) 295-2589
        Primary Fax

      Phone Numbers

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shanowha S

      1 star

      05/28/2024

      Id give them a zero star if I could. They falsely signed me up for a CareCredit account in July 2022. I went in for a check up and was told I needed fillings and two root canals. I stupidly agreed. I have broken teeth because they ground my teeth but didnt fill them, I have two open root canals with one open tooth that they lost the made tooth to. I tried to contact them for a refund because they were sure to put the money on my Carecredit card to get paid!! They are all rude staff. Now *** lost my smile because they wanted to make a quick check. They should be closed! I want my money refunded.

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