Business ProfileforGot All Auto Parts

I sent in my used transmission that was still covered under warranty that failed/burnt up in June of 2022 & was told I would have a replacement in **** business days. Ive dealt with ************ since then. To this day, I still dont have a transmission or refund. ***** told me they scrapped my ****** I sent in because it was burnt up. *** been told excuse after excuse after excuse. A few are as follows: Business is going down. We are slammed. I am doing it all by myself because ********* in anymore. I got busy and forgot. I am trying so please work with me. So many more excuses over the last 7 months !!! Well 8 months later convos are gettin more intense when it comes to the subject of when and where my transmission is. So ***** told me last Monday he shipped one out to me but R&L carriers lost the slip with tracking info on it so he couldnt provide tracking. I contacted him today he said it must have gotten lost and he will resend another one. I called R&L carriers myself and they looked up any shipments from his zip to my zip and NOTHING came up in their system. Today ***** told me he would ship out anotherone , havent heard from his since he sent me a photo of a shipping slip that he filled out. I called R&L and nothing is in their system for pickup from his zip to mine. I feel like this guy / company has done this for so Long and to so many people we need to come together and stop this man from doing this to innocent people. We have waited 8 months for a transmission or refund and still nothing. Please BBB help stop these fraudulent acts against these innocent customers including myself.