ComplaintsforRobert A. Boyce, CPA, PC
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Complaint Details
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Initial Complaint
07/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company did my taxes for the irs for year 2022. They charge me $1520.00650 for taxes and 870 for my partnership. For my 2021 taxes I used H R Block and was charged $775.00, 450 taxes and 325 for my partnership. My partnership was very simple-between me and another individual, each agreeing to split everything *****. It was for a race horse which we each spent $19000 and did not receive any winnings. Why was I charged nearly double for my 2022 taxes?Business response
08/23/2023
Thank you ************* for bring this situation to our attention. We apologize for any inconvenience or frustration that this issue has caused you. We regret that you had an issue with our fee for your tax preparation services. Tax preparation fees among professionals can vary greatly between firms and we understand that the company you used prior to our engagement had fees that were less than ours. Our fee is based on the forms and schedules that are necessary to prepare your income tax filings. The amount of time spent can also be a factor in our fees, however, we charged you our standard fee for these services and did not charge for any extra time. We feel we provided a high level of service for your 2022 tax preparation while also finding several errors made by H & R Block on your 2021 tax returns. Please feel free to reach out to use with any additional concerns.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.