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Find a Location

Loan X Mortgage has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Loan X Mortgage

      191 N Old Woodward Ave Ste 300 Birmingham, MI 48009-3350

    • Loan X Mortgage

      34100 Woodward Ave Ste 200 Birmingham, MI 48009-0962

    Business ProfileforLoan X Mortgage

    Mortgage Broker
    Multi Location Business

    Current Alerts For This Business

    Licensing:
    On 03/03/2023 BBB confirmed that Loan X Mortgage had not obtained a necessary license from Michigan Department of Insurance & Financial Services (DIFS). BBB encourages you to contact the following agency or agencies to confirm this information: - https://difs.state.mi.us/locators/Menu/ - 877-999-6442
    Licensing:
    On 12/29/2023 the California Department of Financial Protection and Innovation revoked the license of Loan X Mortgage. BBB encourages you to contact the following agency or agencies to confirm this information: - https://dfpi.ca.gov/ - 866-275-2677

    At-a-glance

    Customer Reviews

    4.52/5stars

    Average of 33 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Loan X Mortgage has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Loan X Mortgage

        191 N Old Woodward Ave Ste 300 Birmingham, MI 48009-3350

      • Loan X Mortgage

        34100 Woodward Ave Ste 200 Birmingham, MI 48009-0962

      Location of This Business
      191 N Old Woodward Ave Ste 300, Birmingham, MI 48009-3350
      BBB File Opened:
      12/9/2019
      Years in Business:
      5
      Business Started:
      6/26/2019
      Business Started Locally:
      9/24/2014
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      • On December 29. 2023 the California Department of Financial Protection and Innovation revoked California financial license # 60DBO-167968 of Loan X Mortgage due to failure to pay annual assessment(s) required by California Financial Code section 22107. 

         

        The business was ordered to discontinue making or brokering any loan and any activity that requires financial license in the State of California until further written order by the Department. 

         

        BBB encourages you to contact the following agency to confirm this information: California Department of Financial Protection and Innovation https://dfpi.ca.gov/contact-us/ | https://portal.dfpi.ca.gov/csp?id=ssp_license_search

        Click here to view the Order.


      Type of Entity:
      Limited Liability Company (LLC)
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      9:00 AM - 5:00 PM

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have received multiple hang up calls today from different numbers. I finally got annoyed enough to call back and every number I called goes to this business. That's at least 5 calls today. The numbers are all completely different area codes and prefixes but say they're in *******, which is sketchy. I spoke with someone who told me they bought my credit report and multiple companies were calling me because I applied for a loan. No. The numbers all go to the EXACT same voicemail belonging to Loan X when I called them. I asked this person to remove my number from their list and he said he would. I then received another call from someone else at the business with a different number. (I answered it) This person was unable to tell me that they have any way to see if my name was removed from their list. I am unsure they actually have a way to remove names from their spam call llist. They do not listen when you say they are not interested just start doing their hard sell ******** have asked at least 4 different people to remove my number and stop calling me. I would never ever do business with a company that is supposedly full of licensed brokers but uses these shady bottom feeding marketing practices and recommend everyone else stay far away. I wish to stop getting hang up phone calls from their multiple possibly spoofed numbers and I would like the company to have a process for taking people off of their call lists. In other words please stop spam calling me, I am not interested. Thank you.
      Read More

      Customer Reviews

      33 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Charles B

      1 star

      01/22/2024

      CEO ************* is not a man of honor when it comes to paying for services he asks for on behalf on ****** and its affiliates. Unless you are essential to something else he needs, he will not return calls, or in any other way get in touch with you about money owed making the Court System the only possible way to get paid.

      Local BBB

      BBB of Detroit & Eastern Michigan

      BBB Reports On

      BBB reports on known marketplace practices.

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