ComplaintsforLoan X Mortgage

• Initial Complaint

  06/27/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I have received multiple hang up calls today from different numbers. I finally got annoyed enough to call back and every number I called goes to this business. That's at least 5 calls today. The numbers are all completely different area codes and prefixes but say they're in *******, which is sketchy. I spoke with someone who told me they bought my credit report and multiple companies were calling me because I applied for a loan. No. The numbers all go to the EXACT same voicemail belonging to Loan X when I called them. I asked this person to remove my number from their list and he said he would. I then received another call from someone else at the business with a different number. (I answered it) This person was unable to tell me that they have any way to see if my name was removed from their list. I am unsure they actually have a way to remove names from their spam call llist. They do not listen when you say they are not interested just start doing their hard sell ******** have asked at least 4 different people to remove my number and stop calling me. I would never ever do business with a company that is supposedly full of licensed brokers but uses these shady bottom feeding marketing practices and recommend everyone else stay far away. I wish to stop getting hang up phone calls from their multiple possibly spoofed numbers and I would like the company to have a process for taking people off of their call lists. In other words please stop spam calling me, I am not interested. Thank you.

  Business response

  07/08/2023

  We dont have any record of this client in our system. 

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩