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Find a Location

Gauthier Heating & Cooling has 1 locations, listed below.

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    Business ProfileforGauthier Heating & Cooling

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    5401 North US Highway 23, Black River, MI 48721-9763
    BBB File Opened:
    12/8/2003
    Years in Business:
    20
    Business Started:
    10/18/2003
    Business Incorporated:
    10/18/2003
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Debra S

    1 star

    05/27/2023

    We initially signed a contract with this company in May of 2021. They kept putting off our whole house new furnace installation for months. Finally in November we were told they would be starting and we would need to sign a new contract as we were adding an $85 item and then it appears they started the work 2-3 days after the contract was signed.we were phoned, told the project was complete, although no inspection had been completed and they needed the other 1/2 of the payment. Which we paid once the inspection was completed. When I went to the house to paint there were 5 large boxes of parts/supplies/junk I had to remove from the house absolutely no clean up had been done and there were metal shards everywhere and dirt. We also found where they had sliced through our brand new electrical wiring and did a quick electrical tape fix, slashed the new floor, and also cut through a plumbing line. The worst was they did not connect the condensation line into the plumbing instead leaving the condensation line in the crawl space to drain The owner has not phoned me back to correct the item. The rude staff and no return call to correct the item with the line we discovered a few months after the job completed is the reason we would not recommend this company. I have photo proof of the items I mentioned in this review

    Local BBB

    BBB of Detroit & Eastern Michigan

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