ComplaintsforKitchen Airs
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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
KitchenAirs.com order placed for cookware 2/17/2022 Order is still in Ordered status 2 emails via contact us attempts unreturned by vendor Phone is always unavailableInitial Complaint
02/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I placed an order on January 27th of this year. After ordering, I realized that I ordered the wrong product. That was definitely on me, but whats makes me mad about this company is that they advertise they have 24/7 chat which could not be more inaccurate. There is no option for such a chat on the website. Not only that, but Ive tried calling the company several times and it sends me to an automated system saying the ****** subscriber is not available when they were surely available to take 125 dollars from my account. They dont respond to emails. And the business is at a random house. Itll be going on a month here soon and I have not received any tracking information or communication and the order number they gave me says no order foundInitial Complaint
02/01/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered, online, January 20, a pressure cooker from this business, KitchenAirs. I received an email from them with an order # and a commitment to notify me when the item would be delivered. I have heard nothing else from them, the payment was processed and received, I have emailed 3 times with no reply, and the listed contact telephone number does not work.I still would like to have the pressure cooker, it was a bit less expensive than others listed, but no mention was made as to an unreasonable amount of time to receive it, or that I would have such a difficult or impossible time with communications.Initial Complaint
01/27/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
I believe now that this is a bogus website with the sole purpose of taking people's money. I purchased a WEN Products 3.5-Amp Oscillating Spindle Sander, 6510T, ORDER #KA322023, from Kitchen Airs through PayPal. The company Bi Th? Th?y is the company that took payment from Paypal.I tried calling the number on the website Kitchenairs.com ************, the number is registered as Depot Homes. I also wrote the company at, ********************************** with no reply.
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Customer Complaints Summary
7 total complaints in the last 3 years.
0 complaints closed in the last 12 months.