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Business ProfileforHeartland Legal Group
Current Alerts For This Business
On July 26, 2021, BBB contacted the company seeking their voluntary cooperation in eliminating a pattern of complaints alleging contract and customer service issues. Specifically, complaints allege a lack of legal representation in court cases involving debt enrolled in the program, no contact with creditors within the expected timeframe, and failure to respond to phone calls or emails seeking assistance with their situation.
As of March 8, 2022, the business has not provided a response to the pattern of complaint or clarifying questions about its business.
On July 26, 2021, BBB serving Eastern Michigan and Upper Peninsula contacted this business seeking voluntary cooperation in responding to clarifying questions about its business practices.
Specifically, BBB requested the following information to aid in our understanding of the business: names of principals and their past associations in any debt relief or financial service business; names, roles, and contact information for any sub-contractors used in marketing or providing customer service to its customers; list of states where the business is registered and/or licensed to perform debt settlement services; copies of advertising, scripts used by employees or sub-contractors, written agreements, and disclosures that explain fees; details of any procedures in place to ensure that fees are not paid by consumers until they have achieved any promised results.
As of March 17, 2022, the business has not provided a response to clarifying questions about its business.
BBB suggests you read and understand company promotional materials, contracts and disclaimers, and check company references prior to doing business.
At-a-glance
Business Details
- Location of This Business
- 41000 Woodward Avenue, Suite 350, Bloomfld Twp, MI 48304-5092
- BBB File Opened:
- 3/15/2018
- Years in Business:
- 6
- Business Started:
- 3/3/2018
- Business Incorporated:
- 3/3/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Heartland Legal Group
- Business Management
- Ms. Sequara Henry, Owner
- Contact Information
Principal
- Ms. Sequara Henry, Owner
- Additional Contact Information
Phone Numbers
- (313) 600-9622Other Phone
Email Addresses
- Customer Service
- (313) 600-9622
Customer Complaints
72 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/18/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
89 Customer Reviews
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Most Recent Customer Review
Marie I S
05/14/2024
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