89 Customer Reviews
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Review from Marie I S
1 star05/14/2024
This is a very dishonest group of people. In November 2019 we agreed to have them help us with our credit cards debts for $ ****** a month. After 2 years of paying regularly we've checked their website to find out that out of 5 accounts they were paying only 1 for $25 and at that point they had only started 5 months prior. We were fortunate because we were able to stop them right away, called the credit cards companies and settled with them. They are a bunch of thieves.Review from Ernie P
1 star05/01/2024
All negative reviews from these Heartland clients were all TRUE. Same experienced I had. Worst company please dont do any business with them liars and scammers. 31/2 ,years for Nothing. Be smart and don't sign with this idiotic company. No more energy to type just be smart.Review from Jill K
1 star04/26/2024
This company is awful. I have been in program for 4 years have never missed a month. I have been sued multiple times. Recently was served with garnishment papers I called Heartland Legal for help they said I'm on my own. I paid them to do this for me and am screwed and have paid over $20,000. Do not use this company they do not do what they sayReview from Jayme D
1 star04/10/2024
I would NEVER recommend Heartland Legal Group to anyone. They are not upfront with fees or costs. You end up paying longer than they say. They are out for the bottom line. I have bills I cannot pay because they are still drafting payments that should have been done months ago. I still have to pay until July and it is wrong. They are a scam. Do not use them. I am heartbroken at the ride they have taken me on. It is not worth wasting your time with them. Also, customer service says it will take 72 hours to return your inquiry. I have left several and have never heard back from them. Calling the customer service hotline sends you into a waiting period and they do not help once you have talked to them. Every time they make a payment it $12 and then there is the almost $11 every month that you have to pay on top of all of the upfront fees that you have to pay before the try to settle debts.DO NOT USE THEM, wolf in sheep's clothingReview from Joel g
1 star04/04/2024
Lack of communication. I was told my debts be settled and instead I get my banking account completely wiped out, close to 5000 dollars. They have my settlement in a *************** account to finished this creditor and tell me to not poke the bear. Then my account gets wiped I called multiple times and and warned them about the legal actions pending, and they said I would be to priority. Not they ignored the legal and let me now wonder how Im going to pay my bills the next few days that are due. Rip offs!!!! Dont do their jobs.Review from Patrick S
1 star04/03/2024
Enrolled 18 k in debt which they agreed to settle for 14 k. I payed them the 14k in which they paid 3k to settle 2 accounts. So now they have 11k of my money but are now asking for 4 k more, which is my entire debt. Pretty shaky at best, organized thievery in reality.Review from Leesa R
1 star03/05/2024
Very upsetting it was fine at the beginning but now I cannot get anyone to *************. I was on hold for over an hour and then got disconnected. I get summons to appear in Small Claims sometimes they help. This last one they have disappeared completely. I sent an email to their **************** with no response some **************** they take the money and run!!!Review from Brian W
1 star03/04/2024
They are thieves! Just call your creditors yourself and work through payments with them. Heartland Legal is a scam that will charge you many fees and continue charging even after your debt is paid.Review from Devin I
1 star02/27/2024
Worst company please dont do any business with them liars and scammers . They are non-responsive when they do respond they will be aggressive and threatening towards you. The promise to have me out off debt by 3 year and now almost four years later cant seem to make a final settlement which was to be made last year. Biggest mistake and regret of my life.Review from Gwendolyn G
1 star02/20/2024
This company is supposed to be under investigation with the federal government or so that is the message I got off of their website. This happened after I was supposed to be done with my 3 1/2 year program. Now Im getting forms that I have to claim the written off dollars to the *** as income. WTF!! I was never told this and I dont see it in my paperwork. Please dont do business with this company!!! Im so confused and disappointed. Oh and they are still trying to draft payments from the bank account (2/20/24) when I made the last payment in November 2023 Do your research on these these types of companies as this one is not what they said they were
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