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Find a Location

Brighton Motors has 1 locations, listed below.

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    Business ProfileforBrighton Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7100 Grand River Ave, Brighton, MI 48114
    BBB File Opened:
    4/14/2023
    Years in Business:
    4
    Business Started:
    3/16/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Chelsea Motors
    • Wixom Motors
    Business Management
    • JOSH TAURIAINEN
    Contact Information

    Principal

    • JOSH TAURIAINEN

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I PURCHASED A *** FROM BRIGHTON MOTORS IN AUGUST 2023 FOR $5995. WITH A $3000 , 3 YR WARRANTY, AFTER AND 8 HOURS INSPECTION BY BRIGHTON MOTORS CLEARING THE *** AS WARRANTABLE. ON JAN 14 2024 THE SUBFRAME BROKEN AND THE ENTIRE FRONT END NEEDED REPAIRS , THESE WEREN'T WARRANTED. ON JAN 19TH 2024 IT WAS DIAGNOSED BY BELLE TIRE AND REPAIRED SINCE IT WAS IN DRIVABLE TO BRIGHTON MI. ON 3-27 24, THE SERPENTINE BELT BROKE A WARRANTED REPAIR,REPAIRD BY BELLE TIRE, AGAIN UNDRIVABLE TO BRIGHTON MI, ON 4-22-24 THE CONVERTIBLE TOP BROKE, NOT WARRANTED,THAT REPAIR WAS COMPLETED 5-4-24 AT THAT TIME TOLD BY *********************, I HAD A MAJOR OIL LEAK. ON 5-4 CALLED BRIGHTON MOTORS FOR APPOINTMENT, THEN THE *** CAP LIGHT CAME ON PURCHASED NEW *** CAP, ON 5-6 THE TRANSMISON STARTED SLIPPING, ON 5-8 TOOK TO BRIGHTON MOTORS DRIVING 29 MILES A HOUR TOOK 3 1/2 HOURS TO DRIVE 35 MILES ON 5/10 BRIGHTON MOTORS TELLS ME THERES NOTHING WRONG WITH IT AFTER BEGIN TOLD WITH A PRINT OUT BY ********************* IT HAS A MAJOR OIL LEAK ATER BRIGHTON MOTORS DID A 8 HOUR INSPECTION BUT FOUND NOT ONE OF THESE PROBLEMS. BRIGHTON MOTORS IS NOW REFUSING TO REPAIR MY WARRANTED VEHICLE.
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    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mary T

    1 star

    07/09/2024

    This finance division is full of crap; they rush you through the process of purchase then wont cancel effectively the product that is no longer wanted or needed. I called to cancel this c*** if an extended warranty and the gap insurance and have not had any success in obtaining a resolution.

    Local BBB

    BBB of Detroit & Eastern Michigan

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