ComplaintsforArmored Roofing and Construction, LLC
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Complaint Details
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Initial Complaint
05/21/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Approximately 2 years ago we had our roof replaced at a cost of $14,000. The company that did the work was Armored Roofing & Construction. We were in the process of selling our home late April of 2024, and the buyers wanted an inspection. The inspector sent pictures and a report saying the kick out flashing was required at three different locations. I contacted Armored Roofing, they sent ***********************************, their project manager out around May 6 or 7. He said they installed the roof properly and the inspector was wrong. He said he knew what the inspector wanted, and could fix it for $1000.00. I asked him to give me a better price. He left and I sent him a copy of the contract. I never heard from Armored again. I hired another roofing contractor, Mr.Roof and he charged me $995.00 to bring the roof up to code. He also said that Armored Roofing did not install per code. We needed the roof repaired in order to close on the house. Pictures are attached and email asking that we repair the kick-out flashing.Customer response
05/21/2024
Re:Complaint #********. The business owner, **** from Armored Roofing called and resolved our issues and we would like to cancel our complaint as soon as possible. Thank you, ***********************
Customer response
05/22/2024
Please cancel complaint ********. I have resolved the issue with the owner of Armored Roofing. ***********************
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Business response
05/30/2024
Good Afternoon,
We have reached out to **** and agreed upon a resolution in response to his complaint. We are reimbursing Bill for his troubles and the work that needed to be re-done due to the issues since Armored's installation.
**** has let us know he reached out as well to disregard the complaint as we were able to resolve.
Thank you and please let me know if you have any other questions or need anything else from us!
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Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.