ComplaintsforBetten Baker Chevrolet of Cadillac
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Complaint Details
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Initial Complaint
05/27/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I paid ******* to have my wheel berrings replaced and 2 have went bad in the last year and they want me to pay for labor and find a place to have fixed when they were not even replaced with new parts .Business response
06/14/2024
We did the repair a year ago. We have not looked at this vehicle since. If there is an issue with the wheel bearings we would be happy to look at it. We absolutely put new parts on the vehicle.Customer response
06/17/2024
Complaint: 21711709
I am rejecting this response because: I have had to replace all 3 berrings in less than the year you put them in. Ibwant some kind if reimbursement. The parts should of lasted longer than 6 months
Sincerely,
*************************Business response
06/27/2024
The parts do have warranty and we would have been happy to take care of them and run them under warranty. If they have been replaced somewhere else we are not able to handle under warranty.Customer response
06/27/2024
I do not think this wad a just decision. I believe that I should have been compensated for this
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
1701 N Mitchell St
Cadillac, MI 49601
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.