Business ProfileforNottawa Gas Co.

My wife called Nottawa Gas Co., ********, **, to fill our propane tank. She spoke with the schedule person they informed her that its been over a year and an inspection was required to fill tank. They Informed her that the service fee is waived if we filled our tank. My wife asked how much it was per gallon. The price was to high for us to fill at that time. So my wife told her we would wait to fill our tank at this time. A few days later we were woke up by a inspector from NGC saying he was here to inspect our gas system. I asked why and he responded, its been over a year and my inspection was do. I told him the price was to high and we werent going to fill at this time. He said he understood and the inspection would allow us to fill at any time within the next 12 months. He did not inform us there was going to be an inspection feed we did not fill our tank immediately after the inspection. His inspection took about 15 minutes. We went over to the tank he made sure the gauge was 40% to qualify for a refill. We then went to the basement where he asked if my furnace was a gas or electronic pilot. I said electronic he said ok were done. He didnt test anything. He said he would let them know at the office everything was good. My wife wondered why they sent him out with no notification so she called the office. The lady said it was scheduled, it was not. She informed my wife that if we did not fill our tank there was a $75 service fee. She said we had a heating tax credit on file that would cover the fee. She asked for the manager which was busy to return her call. Never happened. We were upset about our tax credit. We just received a past due **** for $11.62. We never received a fist **** because they were helping themselves to our credit. The service fee went from $75 to $125, account #******. They took our entire tax credit and charged us a late fee. I asked them if I filled my tank today would the waive this fee. The manager ***** said no. This is extortion!