ComplaintsforJimmy Johns
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Complaint Details
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Initial Complaint
04/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
Company has poor service and poor way of handling their manager. On April 20th I called to place an order as I usually do. Their general manager , as stated by her on the phone, answered, placed me on hold in the background, I am able to hear everything going on, then hangs up on me after 11 minutes on wait. I called back asked to speak with her manager, she refused, I asked for her name to let corp know of this, she refused, I asked for corps number, she refused and told me to look on line. This is poor service 1, I called the corp number they claimed someone will contact me within 24 hours, and no one has bothered. Why have a company when you Alienate your customers ?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.