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Find a Location

Detroit Tubs has 1 locations, listed below.

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    Business ProfileforDetroit Tubs

    Bathtub Refinishing

    At-a-glance

    Customer Reviews

    2.3/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    33985 Harper Ave, Clinton Twp, MI 48035-4218
    BBB File Opened:
    5/14/2013
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Incorporated:
    1/16/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Detroit Tubs, Detroit Tub Reglazing.com
    • Independent Home Tubs
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 AM
    T:
    9:00 AM - 5:00 AM
    W:
    9:00 AM - 5:00 AM
    Th:
    9:00 AM - 5:00 AM
    F:
    9:00 AM - 5:00 AM
    Sa:
    9:00 AM - 5:00 AM
    Su:
    9:00 AM - 5:00 AM
    Business Management
    • Mr. Robert Anderson, Owner
    • Mrs. Carrie Anderson, Owner
    Contact Information

    Principal

    • Mr. Robert Anderson, Owner
    • Mrs. Carrie Anderson, Owner

    Customer Contact

    • Mrs. Carrie Anderson, Owner
    Additional Contact Information

    Fax Numbers

    • (586) 296-1105
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shelly T

    1 star

    05/01/2024

    I wish there were a zero stars option for this review. *** at Detroit Tubs was unprofessional and did poor work for me. *** set up an appointment to sand and re-glaze 2 tubs for me in an historic building in Detroit. He messed up on the date we set and texted non-stop two nights before our appointment, trying to confirm, and then trying to move the appt. up by 1 day. Once I could confirm that the condo was empty and available for him to proceed, he thanked me, but then did not go. He did not communicate when he would do the job. He did show up late on the second day and demanded payment ($1,000) immediately upon completion, with nobody to review the work. He then proceeded to harass me through nasty texts and 1 voice message throughout the evening, demanding payment without a review of the work. He threatened a lien on the property. I paid him the following day. Three days later, when my realtor was able to review the work, she found that the glaze was already peeling off. She contacted ***, and he agreed that it was poor work and that he would re-sand and re-glaze both tubs the following week. He again texted incessantly the night before, demanding that we be there at 9am to greet him, and yet he never came. The condo association has now banned Detroit Tubs from the property.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

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