ComplaintsforAll 4 Family Fun, Inc.
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Complaint Details
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Initial Complaint
10/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a Raheem pool heater back in May of 2020. Was told it was on back order. I paid for it in full and didnt receive it until July. I was able to install it the 4th of July weekend for a pool party my niece had asked to have for her last day of school. I had purchased a complete pool package along with everything from ground up back about 15/20 years ago from VISCOUNTS. The heater I purchased was the same make that had lasted me over 15 years. I have purchased chemicals, covers, filters, anything that had helped to keep the pool lasting as long as it has. No problems at all. I have always gone out of my way to purchase things needed for the pool even when I live 20 miles away. Well, the new heater that a purchased, updated the model for faster water heating, decided to to leak. I was told the heater would be covered when I purchased it since it was on back order. Having to pay their *** that inspects the products they sell. I was told it wasnt covered.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.