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Find a Location

TradeWinds RV Center has 1 locations, listed below.

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    Business ProfileforTradeWinds RV Center

    RV Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4325 W. Vienna Rd, Clio, MI 48420
    BBB File Opened:
    7/24/2012

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/12/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Resolved
    We purchased a 2022 XLR Nitro 35DK5 from Tradewinds RV for $87,600 on November 18, 2021. CASH. VIN: *****************. At inspection we requested the interior door to the gargae be fixed as it did not close and the exterior door to the main cabin had to be slamed to close. The screen door was also not aligned so it didnt even catch. June 17th 2022 we sent an email adressing the following issues Master bath toilet not holding water and tank flies. The interior garage door AGAIN. Patio steps installed correctly and also the gate latch to the patio. Master bedroom door finish peeling off. We had to keep sending videos and pictures. Multiple times. WE had to call and confirm they recieved said pictures and videos. Again contacted them on July 23 2022. The rear bunk bed was locked in place. It would not release the bed so that we could utilize the sleep space. We contacted again in Aug 2022 about peeling finish on master door, the awnings having bolts stripped and or installed on an angle and popping out, the goop sealent on all the awnings came off and left wires exposed, the exterior window in the hallway had powder coat peeling, the decals were bubbling, 2 things we decided to do was fix the patio steps and latch. The rest were all approved by the manufacturer for repair or replacement excpet the window. Forest River denied the window as wear and tear. However ******* covered the replacement of the window Claim #*******. We dropped off the Rig on Feb 24 2023 for all warranty work. 7 days later they called to pick up. On March 10 we drove1 53 miles r/t to pick up our Rig, I immediately noticed that the window was painted not replaced. The garage entry door was locked but left open. The battery disconnect was left on so both were dead. The interior radio was left on. The decals appeared to be caulked where they bubbled, we could not inspect the rig nor tow it home due to the power jacks. We need a resolution as gas reimbursement for we have been more than patient.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    AC

    1 star

    07/08/2022

    We purchased a used Toy Hauler in late Nov. and also a hitch. It sat in our drive way until we left for ** in early Dec. Upon arrival in ** we noticed our indicator panel did not work we can and still cannot tell if our holding tanks, grey, and blk are full or empty. Our oven does not work and the water pump did not work. We paid 850 for an inspection to make sure everything worked which is useless!When confronted to see a copy of the inspection they claimed they dont keep them.. thats because one was never done!! Bottom line this company does not care about there customers only taking your hard earn money. The sales mgr that I spoke with said it was our responsibility to check it before we left. How do you check this issue if your not hooked up!! Looking at other comments from other customers it looks like were not the only ones they have ripped off by a bogus inspection! Then the hitch they set with the ** attached it was set lower than it was supposed to be!Thank goodness nothing happened!!This company is a joke all they care about is making a sale, charging you for something they clearly do not stand behind. We will not purchase or recommend this ** establishment to anyone they would rather have customers post bad reviews than making things right!!!!

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