Business ProfileforLennys Home Services

When ***** came out to quote the job, he was given specific instructions on the materials I wanted for this job. When I was sent the quote the materials I requested seemed to be on the quote. Example; while he was there I showed him the ****** screen away door that I already had on the door (but it was broken) and said I wanted the same door. On the quote it said ****** screen away door. I approved the quote because the items we discussed were on the quote. (Or at least that what I thought). I wasnt able to be there on installation because they had already scheduled a day to come and changed it last minute so I missed work and was unable to miss again. I FaceTimed my daughter to see how the project was going. The door was the wrong door. Again, it was a ****** screen away but it was NOT the door I showed ***** when he was there to get the quote. I immediately told the guy and he said he could get me that door but it would be more money. They did not complete a flooring job that they were hired to do and when sent a letter to the company no one responded. ***** does not care about the customers request or what the customer is asking for. He writes the quotes to look like you are getting what you requested but when its not tells you it will cost you more money or does half the job and gives excuses to why they cant finish the project they actually quoted. It is NOT the customers fault if the customers are very specific in what they ask for and the company writes it up to look like its what the customer asks for and its not. Shame on this company for its deceitful practices . I would avoid hiring this company. They are full of fraudulent misrepresentation!