ComplaintsforAmerican Health Specialist
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Complaint Details
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Initial Complaint
05/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
They have refused to provide me with an updated synopsis of my most recent test results screening for cancer as well as an MRI to determine if my condition is declining. Once I requested my medical records they requested $80 and refused to provide me with any further information and stated they can charge whatever they want to cover the fees of what it costs to print my records and stated they were not willing to email me any results or records. They stated theyve been charging everyone this amount. I was verbally informed that I needed to get neurosurgery performed and was referred to a surgeon without any test results being offered or given upon my request. When I asked if the neurosurgeon would have a copy of my medical records they doctor stated they would also have to pay her $80 if they wanted them as well so either way she would be getting her money. The business is currently being shut down and she has been under investigation for fraud. I am extremely concerned for my well being and am requesting this issue be investigated further as my health is at risk because of her lack of professionalism.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.