ComplaintsforAppliance Outlet 313 LLC
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Complaint Details
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Initial Complaint
08/22/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
Date of transaction August 4, 2023, in the amount of $275.00. The washer was delivered on Friday, August 5, while the delivery guys were still here a load of clothing was washed and discovered the washer inside middle instruments was not turning the wash. I suggested to the delivery drivers that they take the washer back and one of them stated no and they left. I called the store to tell them what had happen and a lady whom I initially gave the payment to on Friday, August 5 said that they would exchange the washer that day but no delivery drivers return to pick up the broker washer. I spent Saturday, August 5 going to the store at 9am and they were closed. I returned later at 12 noon and they were closed, I went and ran an errand and returned at 2pm and the store was closed, all of returning to the store was done in the same day, Saturday, August 5. I attempted again on Monday, August 7, 2023 to go to the store and the store was closed. At the time of purchased I was given a 90 day return of purchase and/or exchange as of now either had happen. To render a solution I would like my $275.00 returned to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.