ComplaintsforUnder Armour
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Complaint Details
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Initial Complaint
02/21/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I have purchased some product via a few different order thru their online website. order was processed successfully and payment method was accepted. i have spent generous amount of time to surf the website to find the product that i wanted. within a few hours i got the reply from them saying that my orders were cancel and when i tried to reach out to them was not provided proper explanation. i was asked to forget about the order and if i want i can repurchase with full price and lose the discount i got during my order. basically they didn''t wanted to give me the discount so they cancel my order and asked me to re-order so i can pay them a full price. Here are some of my order numbers US-******** US-******** US-******** US-******** US-******** US-******** if you guys want to cancel my order then why in first place you accept my order and wasted my time. i would like people to know so they can spend their time some other cloth company for this reason.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.