![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforEugene Rottweilers Puppies
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/31/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We bought a puppy on the website. We paid $400 for the puppy and $200 for shipping. This was on 8/27/2023 On 8/28/2023 we received a call saying we had to pay $1500 for a crate fee. We paid that. Then we received another call saying we had to pay $2000 for insurance. We dont have that kind of money. They are stating that the puppy is now in ************** and if we dont pay $2000 they are going to place the puppy in animal abandonment and we will be sued.Initial Complaint
02/13/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Spoke with company on phone about purchasing 2 dogs paid my money for them including shipping and now shipping company is saying I need to pay for Thermal crates for dogs! And now they aren’t answering from the seller and shipping company stopped responding when I told them I was calling police! I just want my $1000 back
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.