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ComplaintsforAAA Movers
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Complaint Details
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Initial Complaint
09/22/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I sent the below email excerpt on 8-30-21 and only received a response that this would be forwarded on to the correct department. I have not received follow-up since then."... On the day of the move, everyone was very friendly and seemed to be doing a great job. They were seemingly very careful. Since I moved into an older home doorways and things were tight, so of course the usual ****** and scrapes happened, but I wasn't too worried. However, as I have started going through things, I have noticed that many items were not unwrapped. I love that everything was wrapped in plastic for the move, but isn't that supposed to be removed and disposed of by the moving company? Also, I have noticed many boxes that are literally upside down. I took time to make sure everything had a label, so it should've been quite easy to put things right side up. The guys did have a long day and I had a fair amount of stuff. But I made it as easy on them as I could ..."Partial refund requested.Amber
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.