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ComplaintsforPit Stop Oil Change
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Complaint Details
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Initial Complaint
09/19/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On the 14th of September 2022 I had went to this place to get an oil change. I had no issues with my car beforehand no broken peices under my hood. After I leave I stop at A dollar store turno my car off for it to make A popping noise. I immediately call the oil change place and let them know that they did something and now my radiator fluid is leaking. I lift up my hood to only notice that the upper radiator house has been broken which was not like before receiving an oil change at that place. The gentleman that worked on my car was leaning on my car the whole time while he was working and he broke it. He tried to say that it wasn't him that it bursted because it overheated, which had nothing to do with what he did. Although he changed my oil and filter I know for A fact that he broke it because it wasnt like that beforehand and if it was due to overheating how come the whole thing didnt shatter it clearly looks snapped in half. They guy recommended us to this shop across the street from that place to get it fixed. I had to pay A tow of 85 dollars also. The shop across the street name was ***************** **** **************** and they are good friends and he specfically stated that it looked like it was leaned on because it wouldn't break like that if it overheated. He stated that yeah he did it but proabably is not going to admit it but it definitely wasnt what he told me. He said he is cool with him but yes it was leaned on and broken
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.