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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Date of Transaction: 02/17/2023 Place of Business: Car Depot Address: ***************************************:******* M Transaction amount: $21,171.00 Nature of compliant: Vehicle no-start twice On February 17th, 2023 I financed a 2015 Jeep Compass at Car Depot in ******* and the people that I dealt with were *** and ****. When everything was signed and processed, the vehicle did not start. **** told me that they were going to "Fix the battery." The following day I go back down there and the vehicle started up and I drove it home.I drove it again on February 20th to and from work and it appeared to be fine. Two weeks later when I was on my way to work it didn't start again and it's been in my driveway ever since. I called **** and *** and all they ever do is put me on hold and the line gets disconnected and when I call back the line is busy. I've made countless of attempts to talk to them but unfortunately they're very apathetic about the entire situation.
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Customer Complaints Summary
4 total complaints in the last 3 years.
4 complaints closed in the last 12 months.