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ComplaintsforBill Sharp's Heating & Cooling
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Complaint Details
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Initial Complaint
10/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I had a new ***** furnace installed 2/20/21 by **** Sharp's Heating & Cooling, ********* The furnace failed Sept 22, I called ***** he replaced a small part Sep 24. Furnace was making heat, he left, but immediately there were more problems with the furnance as it was cutting out. I immediately called ***** he said he would call tech support. Still had not heard back from him Oct 4, so I texted asking for update. He said he had not heard from ***** and did not give any answers or time estimate. Oct 5, I texted ***** asking for a phone number at ***** to try to get things moving. No reply from ****; and, now his Facebook page is down. This defective new furnace needs to be repaired ASAP under warranty.Business response
12/02/2021
Consumer Response /* (2000, 5, 2021/10/11) */ Today, Monday Oct 11, **** put a new part in the furnace. Issue has been resolved. Thank you for your help, ************
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.