Business ProfileforWilliams Brothers Dundee Dodge Chrysler Jeep Ram
At-a-glance
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Business Details
- Location of This Business
- 4706 N Ann Arbor Rd, Dundee, MI 48131-9684
- BBB File Opened:
- 8/22/2016
- Years in Business:
- 10
- Business Started:
- 1/1/2014
- Business Started Locally:
- 5/1/2016
- Business Incorporated:
- 11/7/2014
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 1
- Alternate Business Name
- Williams Brothers Dundee
- Matt and Dave, LLC
- Contact Information
Principal
- Ms. Bronda Regalado, Manager
Customer Contact
- Ms. Bronda Regalado, Manager
- Mr. Eric Williams, Owner
- Mr. Matthew Williams, Owner
- Additional Contact Information
Fax Numbers
- (734) 828-6374Primary Fax
Phone Numbers
- (517) 215-3809Other Phone
- (517) 902-3514Other Phone
- (734) 828-6374
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Mandi H
1 star05/12/2023
Williams Brothers Dundee Dodge Chrysler Jeep Ram Response
05/16/2023
We have very solid sales processes in place, Mandi, to avoid situations like this. I pulled your file and made sure that the process was followed and it was followed to a tee. You were given payment options with and without the additional coverage you purchased. 4 different options to be exact. The one that you opted to purchase and signed allowed you very good protection if you should need it. There were some options you did not purchase but you also signed that you understand that. Every optional coverage was clearly explained to you with notes made on each selection box as you discussed them. The adjusted balance to finance was pointed out to you prior to completing your transaction and you signed it. I am sorry you are having second thoughts about the decisions you made. You may come in and sign to cancel these coverages and a refund will be sent to your lender and reduce the amount to finance. Of course, you did make a decision to protect your purchase at the time and cancellation will leave you unprotected. To further clarify we did have this conversation with your husband after you posted your statement and he stated that in fact we did clearly explain them and you both chose to make these purchases. However, If you choose to cancel we will gladly guide you through the process of cancellation. On occasion a lender may choose to provide a consumer a rate reduction after reviewing the account. This is done at the discretion of the lender and only if the consumers payment is lowering. This is between the lender and the consumer and does not involve the dealer.
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