ComplaintsforHome Services by MountainSide
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Complaint Details
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Initial Complaint
05/30/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We hired ********************* to build a staircase in our backyard. He met with my husband, gave a reasonable quote and seemed to be able to complete the job timely and accurately. He showed up to complete the first few stairs, and never showed up again. This was in March, we have been trying to track him down to refund us the $4,230 deposit, but he will not return calls.Initial Complaint
05/26/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
March 9 I paid ********************* of Mountains edge ******* for a retaining wall. He never showed up for two dates. I then asked for a refund which I am still waiting onInitial Complaint
03/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired ********************* from Mountainside **** to put a fence in my yard. I put 1/2 the money down($900). **** never came. I have a lot of text messages promising that the work would be done, yet he never did it. He came once and left fencing in my yard but never did anything with it, so it killed my grass. I was able to return that for $150, so he owes me $750.
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Customer Complaints Summary
3 total complaints in the last 3 years.
3 complaints closed in the last 12 months.