2 Customer Reviews
Review from Kevin B
1 star05/17/2024
Buyer Beware: Don't waste your time with ******* and 5ivehole. I contacted ******* on 5/10 and specifically mentioned I was dealing with a very tight time constraint. ******* promised me the world, even offered to send me a trial jersey (which he did, albeit 5 days later than promised.) I sent the jersey request for my entire team including sizing and logo. Was promised proofs the evening of 5/10 or the morning of 5/11. Still to this day after several unanswered/ unreturned phone calls and FB messages, I have yet to receive the proofs. I have never in my life had to try so hard to give a company money. So I have now wasted another week waiting for ******* when I was already struggling to meet my season start deadline. Should have just used another company to begin with. Good luck calling them on the phone, I have tried calling 6 times during their business hours and they do not answer, ever! I would suggest contacting **** at hockeyjerseysdirect, they offer actual customer service. Don't say you weren't warned!Review from Bernard G
1 star01/31/2024
Order a sweater on january 15.no news.Lost my order number .Thank you.*************************** **** des ducs ************************************************
5IVEHOLE Response
02/01/2024
Good afternoon, *******. I'm sorry that you feel that there has been an issue with communication. We responded to your email immediately after it was received. With no response from you. We have also tried getting a hold of you via your phone number tied to the order. No response there as well. Please contact us immediately so that we may rectify your issue. Thank you.
Customer Review Rating
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