Business ProfileforVon Ryan's Furniture / Sleep Well

In October of 2022 I purchased 3 rugs, a couch, and insurance. The insurance was pitched to me by the owners father, as he was filling in! I asked a ton of questions about coverage and warranty. Until January 20th, I was not told,, that the warranty is only a per item plan. The manager apologized that I was not told and stated the guy had been fired! Buying 3 rugs seemed like a good idea. One was blue wash with a lil white, but now it looks almost white with dirt ground in, where we sit. We have tried a lot to get it out but it must not have been scotch guard, like we were sure to ask for. We also have problems with the other two rugs. They match. They originally were like a bluish and cream bubble look. Well, turns out YOU CANT VACUUM THE ******** I called, in October, I believe, after I vacuumed the first because it started losing color but shiny and pretty. Now the part not hiding under my couch is remains new and the rest went completely tan! When I called, the Manager asked me if I read the card instructions ON AN AREA RUG!!! So I guess I was to use a handheld attachment on my rugs!!! Area rugs!!! On January 20th, 2023, I was told that the blue/ used to be very little white, carpet I was told it was regular wear and tear.! It was only 3months after purchasing and all rugs look awful!!!I asked for manuf. info and the manager told me they would see if he could look it up but the manager said they wont even take my call anyway! Told if I were to get on social media, and only tell the truth, that they would no longer work with me and my warranty would be voided. Then, in the same few minutes, said he didnt say that! I told him he was being recorded, as I have an audio recording. He was rude and made a peanut gallery comment cuz was helping. He hung up when I mentioned court. I am on disability cant replace rug!Resolution for me would be for them to take back all rugs, give me an refund, and refund my insurance premium. Pictures wont attach