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ComplaintsforCornerstone Concrete
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Complaint Details
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Initial Complaint
04/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted this company on march 19th and they came on march 20, 2022 for an estimate on redo my driveway. They quoted $8950 and I put down a deposit of $895 that day with a check. Three weeks later I called them on April 12, 2022 and told them that we will be cancelling and will not be redoing our driveway. At this time we still a few weeks away from scheduling a date or anything. The person **** was not happy and told me when I asked for our deposit back that he needs to talk to his ******* and the owner about it. We decided not to redo our driveway because we are transferring out of state and just selling our house as is. Then I emailed him twice since then about it and still no answer. They just have a poor business and very unprofessional to not reply back to any of my emails. I dont understand why he refused to reply or give back my deposit since no where in the contract I have with them said I cant cancelled or not get my deposit back since we never even got to scheduling a date yet. When I meet him in person for the estimate nothing was mentioned about that they dont return deposit either.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.