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Find a Location

Maaco Grand Rapids has 1 locations, listed below.

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    Business ProfileforMaaco Grand Rapids

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Maaco Grand Rapids states they perform auto body repair and painting.

    Business Details

    Location of This Business
    601 Ionia Ave SW, Grand Rapids, MI 49503-5148
    BBB File Opened:
    6/12/2019
    Years in Business:
    7
    Business Started:
    1/1/2017
    Business Incorporated:
    6/14/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Better Than New, Inc.
    Hours of Operation

    Primary

    M:
    7:30 AM - 5:30 PM
    T:
    7:30 AM - 5:30 PM
    W:
    7:30 AM - 5:30 PM
    Th:
    7:30 AM - 5:30 PM
    F:
    7:30 AM - 5:30 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Paul W Brand, President/Co-Owner
    • Mrs. Jeanne D Brand, Co-Owner
    Contact Information

    Principal

    • Mr. Paul W Brand, President/Co-Owner
    • Mrs. Jeanne D Brand, Co-Owner

    Customer Contact

    • Mr. Paul W Brand, President/Co-Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vera E

    1 star

    03/20/2022

    on november 15,2021 me and my husband took my buick verano in for a complete paint job because the top was starting to fade so decided to get the whole car painted for ******* had got a quote earlier.got the car back o november 24,2021. and two days later my car looked like it had a film all over it and droplets all over the car .it looked terrible,we took it back day four .and showed the owner of the grand rapids shop **** brand,and he said it had something to do with the paint they would fix it bring it back,but we had to wait a month to bring it back ,he said bring it back january 10,2022.so we dropped it off january 10,2022 ,they called and said it was ready january 21,2022,on a friday and when we got there and looked at the car there were dents on it that was not there before,there was compound all over the car.and the paint on the back trunk was a different color then the rest of car .so we told the guy that gave us our keys and he said bring it back tomorrow which would be saturday at 12 and he would buff it out. we get there saturday at 12 and they were closed and **** brand was getting in his car and we told him what the guys said he was rude and told the guy is gone don;t know what to tell you bring it back monday .there was compound all in the inside of my car .they did a terrible job on my car.i did not take it back because i took it twice and it just got worse. i would not recommend them to anyone .they lie and do bad work .

    Local BBB

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